Because your satisfaction is important to us, we offer free shipping within Switzerland.

We source our goods from all over the world to offer you the best possible prices.

SafeSmart strives to meet the shortest possible delivery times. However, the delivery times stated in the order confirmation are non-binding.

Before returning an item, please contact our support team first. After confirmation from SafeSmart, you will receive the exact return address. Returns are at the customer's expense and risk. The goods must be returned in their original packaging, complete with all accessories, the delivery note, and a detailed description of the defects to the return address provided by SafeSmart.

Inspection and Costs: If SafeSmart's inspection determines that the goods are free from defects or are not covered by the manufacturer's warranty, SafeSmart may charge the customer for handling fees, return shipping costs, or disposal costs, if applicable.

If you have any questions or problems with your order, our customer service is available 24/7. You can reach us at safesmart.hilfe@gmail.com or via the contact form on our website.

Our customer service usually answers all inquiries within 24 hours.