Shipping time – How long does shipping take?

All orders are processed within 1–3 business days. From the shipping date, you can typically expect your order within 7–12 business days, depending on the shipping provider and your location. In some cases, faster delivery is possible.
In order to offer you the best prices and most innovative products, we ship directly from the manufacturer in China.

Can I return my order if I don't like it?

Unfortunately, returns are not possible at SafeSmart. Please check carefully before purchasing to ensure the product meets your expectations. If you have any questions about an item, our customer service team will be happy to help.

Will any customs fees be covered?

Unfortunately, we cannot cover any customs fees. However, you benefit from particularly low product prices and free shipping.

What is SafeSmart's mission?

At SafeSmart, we want to make your everyday life safer and smarter with practical, well-designed products. Customer satisfaction is our top priority—as is the continuous improvement of our offering.

Why SafeSmart?

Our products undergo careful selection and quality testing before being added to our store. This ensures that you only receive high-quality, reliable products that deliver what they promise.

How can I give feedback?

It's easy: Use our contact form on the website. We welcome feedback, suggestions, and requests – and will get back to you as soon as possible.

Still questions?

Our customer service is available 24/7. Simply contact us using the contact form – we'll be happy to help!